Field Service Technician I

Location US-TX-Austin
ID 2024-1116
Field Techncians/Engineers
Position Type


Our Field Service Technicians serve as a member of the roadside maintenance organization. You will proactively deliver preventive maintenance and failure repairs on tolling equipment, safely and responsibly. 


Maintenance/Installation, Configuration Support and Troubleshooting for:

  • Linux and Windows based PCs
  • Video cameras, lighting, and controllers for image collection systems
  • Radio Frequency System (RFID) readers
  • Vehicle Sensors such as Inductive Loops, Treadles, Optical Separators, etc.
  • Local and Wide Area Network equipment

Monitoring and Performance

  • Monitor system performance both on-site and remotely.
  • Ensure systems performance is maintained within specifications.
  • Optimize performance within system specifications.

Service Agreements

  • Provide responsive field and/or remote service for all assigned equipment.
  • Work a rotation on-call schedule to ensure after-hours support.
  • Complete routine preventative maintenance on all equipment.
  • Support the Operations Project Manager in meeting the needs of the client.

 This list of responsibilities might not cover everything you'll end up doing. 


Education and Experience

  • Degree or Diploma in Electronics
  • Equivalent Military training
  • Combination of training and job-related experience.


Work Environment

  • Required to work outdoors in all weather conditions, sometimes extreme.
  • Successfully pass a Motor Vehicle Record and background checks, as required.
  • Work at heights up to 40 ft utilizing bucket trucks, ladders, or other means.
  • OSHA Certifications required may be required.


Desired Maintenance Experience with:

  • Toll collection systems
  • Military Electronics fields such as Avionics, Communication, etc.
  • PC/Server Service
  • RFID System Service
  • Security and Surveillance System Service


We offer a Total Rewards plan designed with you and your family’s health and wellness in mind that includes: 

  • Paid days off (i.e. vacation, sick days, bereavement leave) 
  • Health and Dental plans 
  • Retirement plans 
  • Employee and Family Assistance Program (EFAP) 
  • Employee referral program 



We welcome applicants from all backgrounds, regardless of race, color, religion, sex, veteran status, sexual orientation, gender identity, national origin, age, or disability or any other protected characteristics in accordance with applicable federal, state/provincial, and local laws. We're committed to creating a workplace where everyone feels valued and respected.  


We appreciate all responses and will acknowledge only those being considered for an interview. 

We respectfully request no calls or unsolicited resumes from Agencies.   


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